Public Directory of Journals and Books - Index PUBMS

1,561 Articles | 103 Issues | 5 Journals
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Articles

# [1-2/2] Title Pages
1. Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani
Issue: Vol 4 No 2 (2019)
Journal: Economics, Management and Sustainability
Authors: Khayal Mahsum, Paveh Muhammed, Ala Omer
Keywords: education service quality, ServQual, student satisfaction, Gap analysis
JEL: L15, I21, I25, C55
49-60 (12)
2. Thai home improvement retailer customer loyalty: A SEM analysis
Issue: Vol. 11, No 4, 2018
Journal: Journal of International Studies
Authors: Atisin Suebsaiaun, Thepparat Pimolsathean
Keywords: corporate social responsibility (CSR), customer loyalty, customer satisfaction, electronic customer relationship management (eCRM), SERVQUAL, Thai, SEM
JEL: L80, L81, L84, L85, L86, M30
120-137 (18)