THE INFLUENCE OF TRUST IN THE DOCTOR-PATIENT AGENCY RELATIONSHIP

Information
Title: THE INFLUENCE OF TRUST IN THE DOCTOR-PATIENT AGENCY RELATIONSHIP
Issue: Vol. 4, No 1a, 2011
Published date: 20-07-2011 (print) / 20-07-2011 (online)
Journal: Economics & Sociology
ISSN: 2071-789X, eISSN: 2306-3459
Authors: Katarzyna Krot
Keywords: health, agency relationship, moral hazard, trust, Poland
DOI: 10.14254/2071-789X.2011/4-1a/12
DOAJ: https://doaj.org/article/05da0bf8c6c845c5a01088deb48ea580
Language: English
Pages: 179-196 (18)
JEL classification: I11
Website: https://www.economics-sociology.eu/?149,en_the-influence-of-trust-in-the-doctor-patient-agency-relationship
File http://www.economics-sociology.eu/files/15_Krot_11.pdf
Abstract

The aim of this article is to explain the essence of the doctor-patient agency relationship in the health care system and to make an attempt to demonstrate the influence of trust on this relationship. Information asymmetry in the doctor-patient relationship and the willingness to decrease the sense of uncertainty may cause both parties to become inclined to abuse (moral hazard). Therefore, it seems that building trust between the doctor and the patient will reduce the effects of this relationship. The qualitative study conducted confirms that limited trust in doctors encourages some subjects to repeat medically unjustified visits to the doctor.